Comments on: My Windows Live Writer problem http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/ MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. Fri, 30 Jul 2010 22:00:40 +0000 http://wordpress.org/?v=abc hourly 1 By: Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » Message for Joe Cheng at Microsoft http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-168652 Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » Message for Joe Cheng at Microsoft Thu, 02 Jul 2009 16:05:07 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-168652 [...] Windows Live Writer programme will read this post because I need his help again. Two years ago I wrote a post when I had problems with Live Writer and he swiftly responded after reading about it on my blog and [...] [...] Windows Live Writer programme will read this post because I need his help again. Two years ago I wrote a post when I had problems with Live Writer and he swiftly responded after reading about it on my blog and [...]

]]> By: Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » Lord Kalms follows up my Tech Guys complaint http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-46278 Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » Lord Kalms follows up my Tech Guys complaint Wed, 10 Oct 2007 10:35:21 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-46278 [...] When I wrote my post last week, I deliberately included as many Tech Guys and PC World url links as possible to feed the Google juice. Sure enough, if you type the words Tech Guys complaints into Google, my posts are right at the top of the search engine. Why didn’t their media monitors pick up on this and respond? They should be closely following all conversations on the internet and instantly acting on them, like Dell and Microsoft. [...] [...] When I wrote my post last week, I deliberately included as many Tech Guys and PC World url links as possible to feed the Google juice. Sure enough, if you type the words Tech Guys complaints into Google, my posts are right at the top of the search engine. Why didn’t their media monitors pick up on this and respond? They should be closely following all conversations on the internet and instantly acting on them, like Dell and Microsoft. [...]

]]> By: Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » My advice to you is - steer well clear of Tech Guys http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-45609 Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » My advice to you is - steer well clear of Tech Guys Wed, 03 Oct 2007 11:39:05 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-45609 [...] I would urge Tech Guys to read about how Dell cares for its customers in this post, and also Microsoft. I still email the Microsoft adviser if I have a problem and he always helps me. Thank you Joe Cheng. [...] [...] I would urge Tech Guys to read about how Dell cares for its customers in this post, and also Microsoft. I still email the Microsoft adviser if I have a problem and he always helps me. Thank you Joe Cheng. [...]

]]> By: Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » The end of my frustration… http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-36349 Ellee Seymour - MCIPR, PRESS CONSULTANT, JOURNALIST, POLITICAL AND PR BLOGGER. » The end of my frustration… Thu, 21 Jun 2007 18:33:44 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-36349 [...] My Windows Live Writer problem [...] [...] My Windows Live Writer problem [...]

]]> By: Ellee http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-36338 Ellee Thu, 21 Jun 2007 18:08:47 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-36338 I am now in contact with SureSupport thanks to Joe and am hoping these difficulties will be resolved asap. I am now in contact with SureSupport thanks to Joe and am hoping these difficulties will be resolved asap.

]]> By: Ellee http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-36332 Ellee Thu, 21 Jun 2007 17:28:10 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-36332 That wonderful man from Microsoft is trying to get my access unblocked. I wonder how common this problem is? It must be a pain for Microsoft, as well as us, though I very much appreciate their support. This is the email he sent on my behalf without being asked: Dear suresupport, I am writing on behalf of a user whose xmlrpc.php from her WordPress blog appears to be blocked--started a couple of days ago, all requests for xmlrpc.php return 403 Forbidden. Her domain is elleeseymour.com which is hosted on server283. I was wondering if you could unblock xmlrpc.php for her account, for example adding an .htaccess file as demonstrated in the last post of this forum thread: http://wordpress.org/support/topic/83587 Thanks. -- Joe Cheng Software Development Engineer Windows Live Writer :: http://writer.live.com That wonderful man from Microsoft is trying to get my access unblocked. I wonder how common this problem is? It must be a pain for Microsoft, as well as us, though I very much appreciate their support. This is the email he sent on my behalf without being asked:

Dear suresupport,

I am writing on behalf of a user whose xmlrpc.php from her WordPress blog appears to be blocked–started a couple of days ago, all requests for xmlrpc.php return 403 Forbidden. Her domain is elleeseymour.com which is hosted on server283.

I was wondering if you could unblock xmlrpc.php for her account, for example adding an .htaccess file as demonstrated in the last post of this forum thread:

http://wordpress.org/support/topic/83587

Thanks.

–
Joe Cheng
Software Development Engineer
Windows Live Writer :: http://writer.live.com

]]> By: Ellee http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-36313 Ellee Thu, 21 Jun 2007 16:24:48 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-36313 Matt, I am trying to do that, but it is more complicated and time-consuming. Matt, I am trying to do that, but it is more complicated and time-consuming.

]]> By: Matt http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-36312 Matt Thu, 21 Jun 2007 16:20:09 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-36312 You can do all of the same things in the "back office", Ellee - uploading images etc. - but it's probably a bit of a learning curve if you are not used to it. If they are really blocking xmlrpc.php, then that is going to impact on trackbacks and pingbacks as well. You can do all of the same things in the “back office”, Ellee – uploading images etc. – but it’s probably a bit of a learning curve if you are not used to it.

If they are really blocking xmlrpc.php, then that is going to impact on trackbacks and pingbacks as well.

]]> By: Ellee http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-36306 Ellee Thu, 21 Jun 2007 15:50:56 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-36306 I've just had a reply from Joe at Microsft which I have copied below from the email - many thanks Joe. As Geoff is away for a while and I have no idea how to contact my hosting company, I've sent the info to tekkie Tim Almond in case he can help - fingers crossed!!!: "This answer is probably not going to make sense to you, but if you forward it to Geoff or your web hosting company's tech support, they should be able to help. It appears that your hosting company has started blocking requests to xmlrpc.php. This is not uncommon, some hosts do this as a security measure, but it does prevent Writer from accessing your blog. The fix is to undo the blocking, which can be done using an .htaccess file as seen in the last post in this thread: http://wordpress.org/support/topic/83587 An easy way to test if the problem is fixed is to try to navigate to this page: http://elleeseymour.com/xmlrpc.php?rsd If it gives an error or says something starting with "403", it's still broken. If it looks like mine, it's fixed: http://jcheng.wordpress.com/xmlrpc.php?rsd Please feel free to have Geoff or your web hosting company follow up with me directly if they need further instructions." I’ve just had a reply from Joe at Microsft which I have copied below from the email – many thanks Joe. As Geoff is away for a while and I have no idea how to contact my hosting company, I’ve sent the info to tekkie Tim Almond in case he can help – fingers crossed!!!:

“This answer is probably not going to make sense to you, but if you forward it to Geoff or your web hosting company’s tech support, they should be able to help.

It appears that your hosting company has started blocking requests to xmlrpc.php. This is not uncommon, some hosts do this as a security measure, but it does prevent Writer from accessing your blog. The fix is to undo the blocking, which can be done using an .htaccess file as seen in the last post in this thread:
http://wordpress.org/support/topic/83587

An easy way to test if the problem is fixed is to try to navigate to this page:
http://elleeseymour.com/xmlrpc.php?rsd
If it gives an error or says something starting with “403″, it’s still broken. If it looks like mine, it’s fixed:
http://jcheng.wordpress.com/xmlrpc.php?rsd

Please feel free to have Geoff or your web hosting company follow up with me directly if they need further instructions.”

]]> By: ThunderDragon http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/comment-page-1/#comment-36281 ThunderDragon Thu, 21 Jun 2007 09:16:27 +0000 http://elleeseymour.com/2007/06/21/my-windows-live-writer-problem/#comment-36281 If you can't get it to publish photos, why not just post links to the pictures in your "missing" posts, as that way they will still be available for viewing until the problem can be fixed. If you can’t get it to publish photos, why not just post links to the pictures in your “missing” posts, as that way they will still be available for viewing until the problem can be fixed.

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